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Crossdomain lays great emphasis on Integrity, Transparency, Teamwork, Accountability, Ethics and most importantly Customer focus, which form the DNA of our enterprise.

At Crossdomain, our philosophy and attitude of 'Customer First' ensures adherence to best practices by our employees to produce optimum value for our clients through innovations and a great level of customer engagement. Through our long-standing engagements, we have transformed organizations by reducing their operating costs continually and contributing effectively with industry expertise across various domains.

Compliance, process accuracy, scalability, redundancy, innovation and technology embracement are Crossdomain’s distinct value advantages. These critical value advantages have enabled Crossdomain to form and maintain satisfying long-term client relationships. Crossdomain continually strives to deliver beyond customer expectations through technology-centric process optimization and continual knowledge enhancement.

Crossdomain has factored in 3 key elements in its strategy to grow the business:

a) Experience
  1. Integration with enterprise applications
  2. Strive to enhance Customer Experience
  3. Constantly challenge delivery models by leveraging Kaizen, Lean & Six-Sigma Methodologies to enhance value
  4. Leverage extensive experience and IT competency to support Business Excellence initiatives to benefit customers

b) Quality:
  1. Strive for Highest Quality of deliverables
  2. Build global class delivery platforms to support service delivery
  3. Periodic benchmarking against global standards through certifications such as ISO 9001:2008 & ISO 27001:2005
  4. Build and nurture world class talent pool to support service delivery

c) Flexibility:
  1. Understand Customer need and be flexible on partnership models
  2. Adapt to any technology prescribed by Customers
  3. Collaborate with Customers to enhance value

Best Practices
Crossdomain acknowledges that as an entity in the society, it is responsible to the society at various levels. Through Social Compliance, Environmental Compliance and Safety Compliance the organization ensures that it is a responsible member of the social and business community.
Best Practices